Frequently Asked Questions
How long does delivery take?
Most orders are dispatched within 1-2 business days. Delivery typically takes 2-5 working days depending on your location within South Africa.
Do you deliver nationwide?
Yes! We deliver across South Africa, including Cape Town, Johannesburg, Pretoria, Durban, Port Elizabeth, Bloemfontein and everywhere in between.
Are your products authentic?
100% authentic. We only source through authorised distribution channels to ensure every product is genuine and fresh.
What payment methods do you accept?
We accept all major credit and debit cards, EFT payments and other secure payment methods through our Shopify checkout.
Can I return a product?
Yes, we have a fair returns policy. Please see our Shipping & Returns page for full details.
Do you offer supplements for endurance athletes?
Absolutely! We have a dedicated endurance range including hydration, electrolytes, recovery and energy supplements designed for cyclists, runners and triathletes.
How do I track my order?
You'll receive a tracking number via email once your order has been dispatched. You can use this to track your delivery in real-time.
Do you offer wholesale or trade pricing?
Yes, we welcome supplier and wholesale enquiries. Please visit our Supplier Enquiry page for more information.